Microsoft’s prescribed support website is http://support.microsoft.com/. It has all kinds of resources like product FAQs, downloads, searchable KB articles, newsgroup pointers, and ways to hit people to help with your single needs or feedback. Alas, I can’t consecrate attention to single customer issues. That’s because I work in product design and development, not customer support. [...]
May 28, 2008
Degrees of optimism in projects
Whenever I head a project, I e’er essay to plan in such a way that arranges me and my team up for success. I do this in many ways, starting with a dear methodology, doing exhaustive analysis, and allowing for a level of risk/certainty on with any estimates I allow for. Part of this strategy takes insuring [...]
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